Shipping policy

Order Processing

Orders are typically processed within 2–5 business days before shipment.

During periods of high order volume, processing times may be slightly longer. If your order experiences a significant delay, we'll notify you using the email address provided at checkout.

Orders are processed Monday through Friday, excluding major holidays.

Shipping

Once your order has shipped, you'll receive a confirmation email containing your tracking information.

Tracking information may take up to 24 hours to become active.

Shipping rates are calculated at checkout based on your order.

Delivery

Most orders arrive within 2–5 business days after shipment.

Please note that total delivery time consists of:

Order processing (typically 2–5 business days)
Shipping transit time (typically 2–5 business days)

While we strive to meet these estimates, delivery times may vary depending on your location and carrier delays.

Shipping Locations

At this time, The Foundry ships only within the United States.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

The Foundry is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided at checkout.

Lost or Damaged Packages

If your order arrives damaged or appears to have been lost during transit, please contact us at support@thefoundrybrand.com within 14 days of the estimated delivery date.

We'll work with you and the shipping carrier to resolve the issue as quickly as possible.